The purpose of a customer service inspection is to identify the presence of potential sources of contamination or illegal lead plumbing materials.
Prior to continuous water service, Customer Service Inspections are required in the following situations:
You can be assured that Envirosmart’s certified (CSI) Inspectors will work hard to make sure your property is safe from cross connections and meet all state requirements.
CSI and Cross Connection Surveys help identify potential cross-connections that can lead to water contamination. By assessing plumbing systems and irrigation setups, these surveys ensure compliance with regulations and protect the safety of the water supply.
The frequency of surveys depends on various factors, such as local regulations and the nature of the property. Generally, it is recommended to conduct surveys periodically or when changes are made to the plumbing system or water usage. Consulting with our experts can help determine the appropriate schedule for your specific needs.
During a survey, our technicians will thoroughly examine your plumbing system, including potential cross-connection points. They will assess the risk level, document findings, and provide recommendations to mitigate any identified risks. The survey may involve visual inspections, interviews, and data collection.
If potential cross-connections are identified, our experts will recommend appropriate backflow prevention measures. This may include installing backflow prevention devices, modifying plumbing configurations, or implementing additional safeguards. Following their recommendations will help mitigate the risk of water contamination.